+502 2314-4434  |  info@mayatrails.com.gt


Prices: Quotes and prices are valid for 30 days from the date they are issued. Rates are quoted in USD$ and include tax (12% VAT). Prices are subject to change without prior notice.

Payment Policy: A 25% advance payment is required at the time of booking to secure services, hotel rooms, and local flights. With the remaining amount no later than 45 days prior arrival. Failure to adhere to the payment policy may result in the cancellation of your booking. A non-refundable credit card surcharge of 5% applies on all PayPal, Visa, MasterCard, American Express and Discover transactions. Money Transfers fees are not included on the bill.

Itinerary Changes: For itineraries, once finalized and booked each change is subject to a $150 change fee, as well as any cost increase. Changes are also subject to availability. Please contact Maya Trails to request any changes to your reservations. For cancellations, please see the section on Cancellations, below.

Cancellation Policy: Due to the extensive organization involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. Once a booking is confirmed, the amount will vary depending on payments already made to providers. Cancellations made less than 30 days before arrival are subject to a cancellation fee of 100% of the total value of the booking. *If you have been notified beforehand from our travel experts on the booking that the property or service has a strict non-refundable policy.

Credit Card and Bank Fees: Credit Card and Bank Fees are not included in the total amount. For credit card a 5% and for bank Fees a USD$50.00 will be added to the total amount of your final bill.